Terms of Service

By accessing or using the VerityNexus website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and clients of VerityNexus consulting services.

VerityNexus provides cloud infrastructure consulting, DevOps automation, cost optimization, security compliance, and managed services. The specific scope, deliverables, and timelines for each engagement are defined in individual statements of work (SOW) agreed upon between VerityNexus and the client. All consulting services are provided on a best-effort basis. While we strive for the highest quality outcomes, results may vary based on factors outside our control, including client infrastructure complexity and third-party service limitations.

Clients are responsible for: providing accurate and complete information about their infrastructure and requirements; granting necessary access to cloud accounts and systems as required for service delivery; maintaining backups of critical data before any migration or infrastructure changes; reviewing and approving changes before they are implemented in production environments. Failure to fulfill these responsibilities may impact service delivery timelines and outcomes.

VerityNexus treats all client information as confidential. We will not disclose, share, or use client data for any purpose other than delivering the agreed-upon services. This includes infrastructure configurations, business data, access credentials, and any proprietary information shared during engagements. We may reference client engagements in case studies or marketing materials only with explicit written consent.

All custom tools, scripts, and configurations developed specifically for a client engagement become the property of the client upon full payment. VerityNexus retains the right to use general knowledge, techniques, and methodologies gained during engagements. VerityNexus-branded tools, templates, and frameworks remain the intellectual property of VerityNexus. Clients receive a license to use these within their organization as part of the service agreement.

Payment terms are specified in individual service agreements. Unless otherwise stated, invoices are due within 30 days of issuance. Late payments may incur a 1.5% monthly interest charge. For project-based engagements, a 30% upfront deposit is typically required. Managed services are billed monthly in advance.

VerityNexus's total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific engagement in question. We are not liable for indirect, incidental, special, or consequential damages. We recommend that all clients maintain appropriate insurance coverage for their cloud infrastructure and business operations.

Either party may terminate a service engagement with 30 days' written notice. Upon termination, the client is responsible for payment of all services rendered up to the termination date. For managed services, the termination notice period is 60 days to allow for proper transition of responsibilities.

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States. Any disputes arising from these terms shall be resolved through binding arbitration.